{"id":1841,"date":"2026-06-17T07:02:05","date_gmt":"2026-06-17T07:02:05","guid":{"rendered":"https:\/\/www.hostx.ro\/kb\/cum-gestionez-emailurile-in-sugarcrm\/"},"modified":"2026-07-25T20:45:19","modified_gmt":"2026-07-25T18:45:19","password":"","slug":"cum-gestionez-emailurile-in-sugarcrm","status":"publish","type":"docs","link":"https:\/\/www.hostx.ro\/kb\/cum-gestionez-emailurile-in-sugarcrm\/","title":{"rendered":"Cum gestionez emailurile in SugarCRM?"},"content":{"rendered":"<p>Modulul <strong>Emails,<\/strong> parte a modulului <strong>Activities<\/strong>, v\u0103 ofer\u0103 op\u021biunea de a gestiona toate e-mailurile legate de instal\u0103rile dvs. <strong>SugarCRM CE<\/strong>. Cu acest modul ave\u021bi toate caracteristicile legate de trimiterea \u0219i primirea de e-mailuri. \u00cen acest articol v\u0103 vom ar\u0103ta cum pute\u0163i utiliza acest modul.<\/p>\n<h2 id=\"1-accesarea-modulul-emails\"><strong>1. Accesarea modulul Emails<\/strong><\/h2>\n<ul>\n<li>Pentru a accesa modulul <strong>Emails<\/strong>, va trebui s\u0103 v\u0103 autentifica\u0163i \u00een primul r\u00e2nd \u00een aplica\u021bia dvs. <strong>SugarCRM CE<\/strong>. Apoi accesa\u0163i linkul <strong>Activities<\/strong> din meniul de navigare de sus, apoi click pe linkul <strong>Emails<\/strong>.<\/li>\n<\/ul>\n<p>Acest link v\u0103 va duce direct pe pagina de administrare a e-mailurilor, unde vi se va prezenta o interfa\u021b\u0103 simpl\u0103, \u00eemp\u0103r\u0163it\u0103 pe trei sec\u021biuni:<\/p>\n<ul>\n<li>\u00cen prima sec\u021biune ve\u021bi putea vedea conturile de e-mail \u0219i dosarele acestora. Pute\u0163i da click pe foldere pentru a naviga la diferite emailuri.<\/li>\n<li>Urm\u0103toarea sec\u021biune con\u021bine e-mailurile primite stocate \u00een folderul <strong>Inbox.<\/strong> Dac\u0103 face\u021bi click pe un e-mail, ve\u021bi putea vedea con\u021binutul acestuia.<\/li>\n<li>Dac\u0103 face\u021bi click pe un singur e-mail, ve\u021bi putea vedea con\u021binutul acestuia \u00een cadrul celei de-a treia sec\u0163iuni.<\/li>\n<\/ul>\n<p>Aceasta este structura de baz\u0103 a modulului <strong>Emails<\/strong>.<\/p>\n<h2 id=\"_1\"><\/h2>\n<h2 id=\"2-verificati-si-trimiteti-emailuri\"><strong>2. Verifica\u0163i \u015fi trimite\u0163i emailuri<\/strong><\/h2>\n<ul>\n<li>Pentru a <strong>verifica e-mailurile<\/strong> primite asociate contului de e-mail pe care l-a\u021bi configurat \u00een instan\u021ba dvs. <strong>SugarCRM CE<\/strong>, ap\u0103sa\u0163i butonul <strong>Check mail<\/strong>.<\/li>\n<\/ul>\n<p>Butonul va ini\u021bia un script <strong>Ajax<\/strong> care va fi utilizat pentru a verifica e-mailurile \u0219i pentru a actualiza lista de e-mailuri \u00een folderul <strong>INBOX<\/strong>.<\/p>\n<ul>\n<li>Pentru a <strong>trimite un e-mail<\/strong> da\u0163i click pe butonul <strong>Compose<\/strong>.<\/li>\n<\/ul>\n<p>Dup\u0103 ce da\u0163i click pe butonul respectiv, vi se va prezenta o interfa\u021b\u0103 comun\u0103 de trimitere a e-mailului unde trebuie s\u0103 ad\u0103uga\u021bi adresa de e-mail c\u0103tre care ve\u021bi trimite mesajul, subiectul \u0219i mesajul \u00een sine. C\u00e2nd sunte\u021bi gata, click pe butonul <strong>Send<\/strong>, iar mesajul va fi trimis cu succes destinatarului.<\/p>\n<h2 id=\"3-configurarea-setarilor-pentru-functia-emails\"><strong>3. Configurarea set\u0103rilor pentru func\u0163ia Emails<\/strong><\/h2>\n<p>Setarea func\u0163iei de <strong>Email<\/strong> a modulului <strong>Activities<\/strong> v\u0103 va permite s\u0103 configura\u021bi noi conturi de e-mail, s\u0103 verifica\u0163i emailurile sau alte set\u0103ri cheie pentru afi\u0219area e-mailurilor. Pentru a accesa aceast\u0103 caracteristic\u0103, face\u0163i click pe butonul <strong>Settings<\/strong> situat pe pagina <strong>Emails.<\/strong><\/p>\n<p>Aceasta va deschide o fereastr\u0103 \u00een care ve\u021bi putea configura dou\u0103 tipuri de set\u0103ri.<\/p>\n<p>Primele sunt <strong>General settings<\/strong> iar acolo ve\u021bi g\u0103si urm\u0103toarele op\u021biuni de configurare:<\/p>\n<ul>\n<li><strong>Check for New Mail<\/strong> \u2013 Aici ve\u021bi putea configura c\u00e2t de des ar trebui verificate conturile de email<\/li>\n<li><strong>Signatures<\/strong> \u2013 Aici pute\u021bi crea \u0219i atribui semn\u0103turi<\/li>\n<li><strong>Send Plain Text Emails Only<\/strong> \u2013 Dac\u0103 e-mailurile trimise ar trebui s\u0103 fie trimise doar \u00een Plain text<\/li>\n<li><strong>Signature above reply<\/strong> \u2013 Dac\u0103 semn\u0103tura ar trebui s\u0103 fie afi\u0219at\u0103 la r\u0103spuns<\/li>\n<li><strong>Character Set<\/strong> \u2013 Setul de caractere pe care ar trebui s\u0103 \u00eel foloseasc\u0103 emailurile<\/li>\n<li><strong>Emails per Page<\/strong> \u2013 Num\u0103rul de e-mailuri afi\u0219ate pe pagin\u0103<\/li>\n<li><strong>Available User Folders<\/strong> \u2013 Folderele care trebuie verificate<\/li>\n<\/ul>\n<p>Celelalte op\u021biuni de configurare disponibile sunt op\u021biunile <strong>Mail Accounts<\/strong> \u00een care ve\u021bi putea configura noi conturi de email \u0219i desigur s\u0103 ad\u0103uga\u021bi noi servere SMTP.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Modulul Emails, parte a modulului Activities, v\u0103 ofer\u0103 op\u021biunea de a gestiona toate e-mailurile legate de instal\u0103rile dvs. SugarCRM CE. Cu acest modul ave\u021bi toate caracteristicile legate de trimiterea \u0219i primirea de e-mailuri. \u00cen acest articol v\u0103 vom ar\u0103ta cum pute\u0163i utiliza acest modul. 1. Accesarea modulul Emails Pentru a accesa modulul Emails, va trebui &#8230; <a title=\"Cum gestionez emailurile in SugarCRM?\" class=\"read-more\" href=\"https:\/\/www.hostx.ro\/kb\/cum-gestionez-emailurile-in-sugarcrm\/\" aria-label=\"Cite\u0219te mai multe despre Cum gestionez emailurile in SugarCRM?\">Cite\u0219te mai mult<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"whmcs_kb_id":1636,"footnotes":""},"doc_category":[177],"doc_tag":[281,456,265,457],"class_list":["post-1841","docs","type-docs","status-publish","hentry","doc_category-sugarcrm","doc_tag-configurare-email","doc_tag-crm","doc_tag-email","doc_tag-sugarcrm"],"year_month":"2026-11","word_count":529,"total_views":"27","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Adrian Firican","author_nicename":"techeditor1","author_url":"https:\/\/www.hostx.ro\/kb\/author\/techeditor1\/"},"doc_category_info":[{"term_name":"SugarCRM","term_url":"https:\/\/www.hostx.ro\/kb\/docs-category\/sugarcrm\/"}],"doc_tag_info":[{"term_name":"configurare email","term_url":"https:\/\/www.hostx.ro\/kb\/docs-tag\/configurare-email\/"},{"term_name":"CRM","term_url":"https:\/\/www.hostx.ro\/kb\/docs-tag\/crm\/"},{"term_name":"Email","term_url":"https:\/\/www.hostx.ro\/kb\/docs-tag\/email\/"},{"term_name":"SugarCRM","term_url":"https:\/\/www.hostx.ro\/kb\/docs-tag\/sugarcrm\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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